Santa Clara, CA, April 15, 2025 – SoundHound AI, Inc. (Nasdaq: SOUN), a voice synthetic intelligence firm, introduced that its generative AI-enabled AIOps platform, Autonomics, has been named a market chief within the 2025 ISG Consumers Information for AIOps.
Amongst 19 software program suppliers evaluated, SoundHound’s AI Autonomics platform was rated highest in AIOps Functionality, and positioned within the top-tier “Exemplary” class alongside BMC, Datadog, Dynatrace, IBM, PagerDuty, and Splunk. The “Exemplary” designation represents people who carried out the most effective in assembly the general Product Expertise and Buyer Expertise necessities.
“The reliability provided by SoundHound AI is clear in its capabilities to assist crucial enterprise features with out interruption,” mentioned Jeff Orr, Analysis Director, IT & Applied sciences, ISG Software Research. “By prioritizing excessive availability, they empower enterprises to seamlessly combine AIOps into their operations, fostering resilience in an ever-evolving setting.”
SoundHound’s Autonomics platform generates, manages, and shops information throughout entities, drives machine-led automation throughout IT methods with restricted human intervention, and permits IT groups to maximise their current stack. This end-to-end enterprise automation platform drives seamless, absolutely built-in autonomous digital labor to handle enterprise methods – enabling employees to give attention to worth.
“Our enterprise AI platforms are purpose-built to drive actual enterprise outcomes. We have now the enterprise perception and trusted monitor document to make AI matter leading to measurable worth throughout front-to-backend IT and enterprise processes,” mentioned Michael Anderson, EVP, AI for Enterprise at SoundHound AI. “With our generative AI-enabled Autonomics platform, firms can construct and deploy IT automations that speed up imply time to decision, cut back human error, and constantly enhance IT operations.”
SoundHound has over 20 years of expertise deploying AI and automation, managing billions of interactions and queries with subtle, end-to-end capabilities that ship distinctive buyer worth.
